Shipping Policy – Blitz Appliances

Last updated: 2025-02-01

Thank you for shopping with Blitz Appliances.
This Shipping Policy explains how and when your order will be processed and delivered.

1. Processing Time

  • Orders are processed Monday to Friday, excluding holidays.

  • Most orders are shipped within 1–2 business days after payment is confirmed.

  • During busy periods (sales, holidays, launches), processing time may extend to 3–4 business days.

You will receive a shipping confirmation email with tracking as soon as your order leaves our warehouse.

2. Where We Ship

We currently ship to:

  • Canada (all provinces & territories)

  • (Optional – edit if true) United States (contiguous USA only – no PO boxes)

If you need shipping to another country, please contact us before placing your order.

3. Shipping Methods & Delivery Time

Estimated delivery times after your order has been shipped:

  • Standard Shipping (Canada): 2–7 business days

  • Express Shipping (Canada): 1–3 business days

  • (Optional) USA Standard: 4–10 business days

These are estimates only. Blitz Appliances is not responsible for carrier delays caused by weather, peak periods, customs, or other factors outside our control.

4. Shipping Rates

Shipping rates are calculated at checkout based on:

  • Delivery address

  • Total order weight/size

  • Selected shipping method

From time to time, we may offer free shipping promotions. Any conditions (minimum order, region, etc.) will be clearly displayed at checkout.

5. Order Tracking

Once your order is shipped, you will receive an email with:

  • Your tracking number

  • A link to track your parcel online

If you have not received tracking within 3 business days, please check your spam folder, then contact us.

6. Incorrect or Incomplete Addresses

Please make sure your shipping address is complete and accurate at checkout.

  • If a parcel is returned to us due to an incorrect/incomplete address or failure to pick up, we can:

    • Reship the order (additional shipping fees apply), or

    • Refund the product price minus the original shipping cost once the parcel arrives back in our warehouse.

We cannot reroute a package once it has been shipped.

7. Lost, Stolen or Damaged Packages

If your order arrives damaged, please:

  1. Take clear photos of the box and product, and

  2. Contact us within 7 days of delivery with your order number and photos.

If tracking shows “delivered” but you have not received your package:

  • Check with household members or neighbours.

  • Check any safe-drop locations (porch, back door, etc.).

  • If still not found, contact the carrier with your tracking number.

  • Then contact us so we can help open an investigation with the carrier.

We will do our best to assist, but please note that resolution depends on the carrier’s investigation and policies.

8. Customs, Duties & Taxes (for international orders)

For orders shipped outside Canada:

  • Local customs, import duties, taxes or brokerage fees (if any) are the responsibility of the customer.

  • Blitz Appliances is not responsible for delays caused by customs.

9. Changes & Cancellations

If you need to change or cancel your order, contact us as soon as possible.
Once an order has been processed or shipped, we can no longer make changes. In this case, you may use our return policy after delivery.

10. Contact Us

If you have any questions about this Shipping Policy or your order, you can reach us at:

Blitz Home Appliances
Contact Page: https://chooseblitz.com/pages/contact
(Please include your order number in all messages.)